Privacy Policy

For Kismaayo Forex Mobile Application

1. Introduction

Welcome to Kismaayo Forex. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Your privacy is critically important to us, and we are committed to protecting it.

By using the Kismaayo Forex App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the App.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:

A. Personal Data You Provide to Us

We collect personally identifiable information, such as your name and email address, that you voluntarily give to us when you choose to participate in various activities related to the App, such as creating an account, subscribing to newsletters, or contacting us for support.

B. Automatically Collected Information

When you use our App, we may automatically collect certain information about your device and usage, including:

  • Device Information: We may collect device information such as your mobile device ID, model, manufacturer, and operating system version.
  • Usage Data: We may collect information about how you use the App, such as the features you use, the pages you visit, and the time and date of your visits. This data is typically aggregated and anonymized.
  • Log Data: Our servers automatically record information ("Log Data") created by your use of the App. Log Data may include information such as your IP address, device type, crash reports, and system activity.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Create and manage your account.
  • Provide, operate, and maintain our App and its services.
  • Improve, personalize, and expand our App.
  • Understand and analyze how you use our App.
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the App, and for marketing and promotional purposes.
  • Monitor and analyze usage and trends to improve your experience.
  • Prevent fraudulent activities, enhance security, and troubleshoot issues.
  • Comply with legal obligations and enforce our policies.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Third-Party Services

The App may use third-party services that may collect information used to identify you. We do not control these third-party services or their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with. Examples of third-party service providers we may use include:

  • Google Analytics for Firebase
  • Firebase Crashlytics
  • Google AdMob

This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact us at the email address provided below.

7. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers immediately. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the bottom. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: kismaayoforex@gmail.com